
It appears that great minds think alike. Further to my post about the application of the cloud computing paradigm to other areas, Peugeot has just announced its new Mobility-as-a-Service (MaaS?) offering. Capitalising on its comprehensive range of cars, light commercial vehicles, scooters and cycles, Peugeot has created an original mobility service offer called, Mu by Peugeot.
This unique and innovative service allows everyone, whether or not they own a vehicle, and whether or not they are already a Peugeot customer, to access a range of mobility services, all by means of a pre-paid credit card which can be topped up online. The principle is simple: customers top up their cards by purchasing mobility units directly on the website. These mobility units can then be used in two different ways:
- To rent products and accessories from the Peugeot range, such as a private vehicle (207, 308 CC, 3008…) for a weekend away, a bicycle for a family outing, a scooter for getting around town, a commercial vehicle for moving house or an accessory for a special journey: GPS, roof rack, etc…
- To purchase services from one of the programmes partners. The card holder can book a plane or train ticket, a hotel room, or organise a personalised journey. Driving lessons, an introduction to eco-friendly driving or advanced driving lessons can also be booked.
The programme has already been trialled successfully in a number of cities in France and among 20,000 group employees. In December 2009, 27 Parisian sites were introduced to the current programme, including Peugeot dealers, Peugeot Scooter dealers, and Peugeot Avenue, the Marque’s ‘shop window’ on the Champs Elysées. Roll-out in a number of other European cities is planned in the near future: Berlin, Rome, London, Brussels and Madrid…
So far, 42% of Mu by Peugeot users make use of this service to experience Peugeot’s range of private vehicles and with Mu by Peugeot, the Marque is forging new relationships with its customers. It is also a service that generates additional point of sale traffic by attracting new customers, and is, therefore, also a means of winning market share for the Marque.
Sounds like a winner to me!
(Originally posted on the ASPX blog).

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